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My booking
Call: +86 2882075832、+1 3322453966
Contact center opening Hours: 24X7 Live Customer Support
General Inquiry: rw@heycars.net
Partnership Inquiry: business@heycars.cn

Check out some of our frequently asked questions.

How to modify the order information after booking?

You can email Heycars customer service team: rw@heycars.net;

Or call our 24-hour service hotline:

Ireland: +353 1 443 3376

France: +33979998671

United States of America:+1 3322453966

China: +86 2882075832

What should I do if the driver is late or cannot be reached?
Please check your mobile phone to see if the driver has sent you a text message or made a call; you can also contact our customer service team for help in time.
My flight is delayed, will the driver provide service according to the new arrival time?
Of course, the driver will pay attention to the flight number when you book the pick-up service. If the flight is delayed, the driver will wait for 1 hour for free according to the new arrival time.

Don't have answers to these FAQs yet?
Please leave us a message.

We strive to respond to all messages within 1 business day.
If you need immediate help,It is recommended that you call the service number on the page, and the customer service will provide you with assistance.

Heycars
Global Airport Transfer & Chauffeur Service Platform
United States of America: +1 3322453966
China: +86 2882075832
General Inquiry: rw@heycars.net
Partnership Inquiry: business@heycars.cn
Service hours: 24x7 Live Customer Support
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